Office Policies

Our Mission

It is our mission to provide quality orthodontics in a friendly environment, where our patients feel like family.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Wednesday : 8 a.m. – 5 p.m. Thursday 8:00 a.m.- 4:00 p.m.

Appointment Policies

Appointment scheduling in an orthodontic office takes both skill and effort on the part of the patient and staff. Proper sequencing and timing of orthodontic adjustment appointments is critical to the successful results we are striving to achieve.

It will be necessary to schedule longer appointments during school and work hours. The shorter adjustment appointments will be conveniently scheduled before and after school or work. Students are given an "excused absence" for school hours missed during an orthodontic appointment.

Because the schedule is carefully crafted, arriving late for an appointment can pose a problem. In fairness to the other patients it is difficult to fit in a late arrival. Depending on the procedure needed at the appointment, rescheduling may be necessary. Since the after school appointments are scheduled several weeks in advance, it may be necessary to reschedule late or missed appointments during school hours.

Should you have anything loose or broken, please call us during office hours so we can schedule adequate time to take care of your problem. If any emergency arises during non-office hours, Dr. Snead or a staff member may be reached at beeper number 766-0174.

Your understanding in this matter is appreciated; we are trying to be fair to everyone. It is our sincere desire to keep our scheduled appointments on time for your convenience.